Can I still order if I do not have a credit card / bank account?
However, this is only applicable if you choose self-collection, meetup or NinjaVan.
How can I cancel my orders?
Do email us at email@example.com with the subject "Order Cancellation" for us to process it.
What payment method does PawShion accepts?
We accept the following payment method:
Shipping & Delivery
When can we expect our delivery?
Other Pet Items/ Women Fashion Items - within 5-10 business days (depending on stocks availability)~
Do you ship Internationally?
Which courier services do PawShion normally uses?
As we deliver orders based on weight, and saving cost for our customers is a priority - we use various types delivery method!
Return & Exchange Policy
What if we receive damaged/defect goods?
At PawShion, your satisfaction is very important to us. We know pawrents are busy, so we've made our return policy easy and convenient.
Can I exchange my products if I find it unsuitable for my pets?
Frequently Asked Questions
Can't find your questions in the FAQ?
Send us a mail or chat us and we will get back to you soon!
PawShion reserves the right to change the terms & conditions as well as policies above at any time without prior notice.